Payment Policy
Please carefully review our Shipping Policy when purchasing our products. This policy will apply to any order you place with us.
Shipping Method
We ship orders via UPS and United States Postal Service depending on the location of the shipment and order placement. Depending on product availability, orders are usually processed for shipment within 1 business day (excludes weekends and holidays). Once your order is packaged, we will send an email with your tracking information. An accurate shipping address is required. Your signature may be required for delivery.
Shipping Time
This depends on where you are located. The shipping time to the US is about 7-15 working days (excluding weekends and holidays).
Shipping Rate
All United States orders over $80 will be including FREE 3-day shipping (excludes U.S. Territories). For orders under $80, the shipping rate varies depending on your shipping address. You may find the final shipping rate on the checkout page.
International Shipping
We currently do not offer international shipping.
Damages
We will replace your products damaged or lost during shipping. If you received your order damaged, please contact us via email.
Please save all packaging materials and damaged goods and send us a photo of the damaged goods before filing a claim.
Return Questions?
If you have questions about returns, please review our Return and Refund Policy at here.
Contact
If you have any further questions or comments, you may contact us at support@lustion.com.